How It Works

Start with a conversation about your household. We help customers and families in Henrico and the Richmond metro area choose practical support, agree on the details and stay informed.

From Your First Question to Ongoing Support

  • 1. Tell Us What You Need

    Complete the customer intake for yourself or a family member. Tell us about the household, your concerns and the support you are looking for.

  • 2. We Learn About the Household

    We discuss location, priorities, visible home-safety concerns and communication preferences. Together, we consider whether a walkthrough, regular House Watch visits, human calls or a combination fits your needs.

  • 3. Choose Your Services

    Confirm the services, pricing, schedule, service boundaries and household instructions. We clarify who receives updates and any agreed retry and named-contact escalation procedures.

  • 4. Services Begin & You Stay Informed

    After agreed setup and payment arrangements, scheduled visits and calls begin. Reports and updates are shared with the customer and/or authorized family member as appropriate.

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What Happens Before Service Begins

Once you choose services, we complete the agreed setup:

  • Review the Customer Service Agreement.

  • Confirm household access instructions, authorized contacts and communication preferences.

  • Arrange payment through Square according to the agreement.

Choose Your Next Step

Tell us about your household and the support you are looking for. We will help you identify an appropriate next step.

View Pricing · How It Works

Allied Watch provides home-safety, House Watch, check-in and household support. We are not a medical provider, personal-care agency, emergency-monitoring service or substitute for 911.

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