Allied Watch LLC Privacy Policy
Effective Date: September 12, 2026
Allied Watch LLC (“Allied Watch,” “we,” “us,” or “our”) respects the privacy of our customers, service recipients, family members, and website visitors. This Privacy Policy explains the types of information we may collect, how we use and protect that information, and when information may be shared.
1. Information We Collect
Depending on the services requested, Allied Watch may collect information including:
Name, address, telephone number, and email address
Contact preferences
Information about the person receiving Allied Watch services
Family, emergency, and authorized contact information
Property and household information relevant to providing services
Access instructions provided by the customer, such as key, lockbox, gate, or entry information
Information about pets, household hazards, shutoffs, vendors, or other property details
Information concerning mobility, accessibility, fall-risk, or home-safety concerns voluntarily provided to us
Service selections, scheduling information, and service history
Notes, photographs, reports, repair authorizations, and incident records created while providing services
Billing and transaction information
Payment-card information is generally processed through third-party payment providers such as Square. Allied Watch does not intend to collect or store complete payment-card numbers in Cognito Forms or ordinary customer records.
2. How We Use Information
We use personal information as reasonably necessary to:
Respond to inquiries and service requests
Schedule and provide Allied Watch services
Conduct home-safety walkthroughs, House Watch visits, check-in calls, and authorized additional work
Prepare reports and communicate with customers and authorized family members
Follow customer-provided emergency, access, and contact instructions
Process payments and maintain accounting records
Coordinate authorized work with vendors or licensed trades when requested
Respond to incidents or potential safety concerns
Maintain business, insurance, legal, and regulatory records
Improve Allied Watch services and business operations
Protect our customers, employees, property, and business
We seek to collect only information that is reasonably relevant to these purposes.
3. Emergency Situations
Allied Watch is not an emergency-response service, medical provider, caregiver, or continuous monitoring service.
However, when Allied Watch reasonably believes there may be an immediate threat to a person's life or safety, information may be provided to 911, law enforcement, fire/rescue personnel, emergency medical personnel, or another appropriate public-safety agency as reasonably necessary to respond to the situation.
4. Information We Share
Allied Watch does not sell personal information.
We may share information when reasonably necessary with:
Individuals the customer has authorized to receive information
Emergency contacts identified by the customer
Emergency services or public-safety agencies when appropriate
Vendors, contractors, or licensed trades involved in customer-authorized work
Service providers that support Allied Watch's operations, such as form, email, document-storage, payment-processing, accounting, and technology providers
Insurance providers, attorneys, accountants, or other professional advisers when reasonably necessary
Government agencies or other parties when required by law
We intend to disclose only the information reasonably necessary for the applicable purpose.
5. Service Providers
Allied Watch uses third-party platforms to operate the business. These may include:
Cognito Forms for forms and service records
Google Workspace for email, calendars, and document storage
Square for payments and billing
QuickBooks/Intuit for accounting and financial records
Other vendors necessary to provide or administer Allied Watch services
Information handled by these providers may also be subject to their own privacy and security practices.
6. Photographs and Service Reports
Allied Watch may take photographs during home-safety walkthroughs, House Watch visits, repairs, or other authorized services when reasonably useful for documenting conditions, recommendations, work performed, or concerns.
These photographs may be included in reports or communications sent to the customer or other authorized recipients.
Allied Watch employees are instructed to take only photographs reasonably related to the service being performed and to avoid unnecessary personal or sensitive content.
7. Property Access Information
Access information such as keys, lockbox instructions, gate information, or other entry details is treated as sensitive operational information.
Allied Watch limits the use and disclosure of this information to personnel or service providers who reasonably need it to perform authorized services.
Customers should not send passwords or access credentials through ordinary email unless specifically requested through an approved Allied Watch process.
8. Data Security
Allied Watch uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No electronic storage or transmission system can be guaranteed to be completely secure.
9. Data Retention
Allied Watch retains personal information for as long as reasonably necessary to provide services, maintain appropriate business records, comply with legal, tax, accounting, insurance, and contractual obligations, resolve disputes, and protect the interests of customers and the company.
Information that is no longer reasonably necessary may be deleted, securely destroyed, or de-identified as appropriate.
10. Your Information and Privacy Requests
You may contact Allied Watch to ask about personal information we maintain about you or to request that inaccurate information be corrected.
Where applicable law provides additional rights concerning access, correction, deletion, or copies of personal information, Allied Watch will respond to verified requests as required by law.
Privacy requests may be directed to:
Allied Watch LLC
Email: info@alliedwatchllc.com
Phone: 757-597-8368
Website: alliedwatchllc.com
11. Children's Privacy
Allied Watch services are intended primarily for adults and households seeking home-safety, house-watch, and related services. We do not knowingly collect personal information from children for marketing purposes.
Information concerning a minor may be collected when reasonably necessary to provide household services requested by a parent, guardian, or other authorized adult.
12. Changes to This Privacy Policy
Allied Watch may update this Privacy Policy as its services, technology, or legal obligations change.
The current version will be posted through Allied Watch's official website or other designated public location with its effective date.
13. Contact Us
Questions about this Privacy Policy or Allied Watch's handling of personal information may be directed to:
Allied Watch LLC
Email: info@alliedwatchllc.com
Phone: 757-597-8368
Website: alliedwatchllc.com